Thank you to all our customers who came to see us at one of our drop-in sessions in 2023. We want to make sure you can come and speak to us at a time and place that is right for you. We want to tell you about our new dates, times, and locations for our drop-ins for the first six months of 2024.

What is a drop in?

Our community drop-in sessions are an opportunity to meet with members of your RBH Neighbourhood Team in person. There's no appointment needed, and you can get help and support with a variety of things, including reporting repairs, paying your rent, dealing with damp and mould, tackling anti-social behaviour, and much more!

At every drop-in you will be able to talk to a member of our Engagement Team and one of your local Neighbourhood Housing Officers, plus your Income Officer and a Money Matters team member. No appointment or booking is required, just drop in and say hello.

Come and see us at the below:

  • Heywood: First Thursday of the month (10am until 12 noon) at Back O' Th' Moss Community Centre, Peel Lane, OL10 4TU (starting 1st February - no January drop-in)
  • Middleton: Second Wednesday of the month (10am until 12 noon) at the Hollin Hub, 48 Nowell Road, M24 6FL (starting 10th January)
  • Pennines: Third Friday of the month (10am until 12 noon) at 9 Stevenson Square, Smallbridge, OL12 9SA (starting 19th January)
  • Rochdale (Kirkholt): Fourth Thursday of the month (9.30am until 12 noon) at the Strand Community Hub, OL11 2JG (starting 25th January)
  • Rochdale (Freehold): Last Friday of the month (10am until 4pm) at the Freehold Annex, Olney, OL11 4LQ (starting 26th January)

There are lots of ways to get in touch with us. You can call us on Freephone 0800 027 7769 - in an emergency you can call this number 24/7. You can email us at or use our quick online form to make your enquiry straight away. You can also use our MyRBH customer portal to pay your rent, report repairs, and much more!