Madeleine joined the RBH Board in June 2023.  She is the Chief Operating Officer at Citizen Housing.  An executive for over 10 years, she has successfully led all operational teams including, asset management, development, maintenance, customer and neighbourhood services.   Before moving into social housing, Madeleine worked in Advisory Services at PwC for 10 years, delivering transformation programmes in housing and local government.  Prior to this she was Head of Housing Strategy at Manchester City Council, leading the City’s regeneration and stock transfer programmes, delivering much needed investment into social housing.  After graduating from the University of Manchester, Madeleine began her early career in social housing on a government sponsored project in Rochdale implementing tenant participation in the management and regeneration of homes