Our Annual Report 2023/24 shows how we are achieving our overarching aim of ensuring all our customers have safe, warm homes that they are proud to live in. 

In this report you can read about Tenant Satisfaction Measures (TSM) results which show how we are performing, how we have taken customer's views into account and what we are doing to improve our services.

The report also includes information on complaints and compliments, our homes, communities and financial performance.

If you would like a copy of this report or need it in an alternative format please contact us.