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Gas Capped Customer Survey
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Colleague Name
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Customer Name
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Customer Email Address
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Customer Address
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How are you heating your home?
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Gas Combi Boiler
System Boiler
Are you able to afford to heat your home?
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Yes
No
Do you have any damp or mould in your property?
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Yes
No
Where is the damp located?
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Questions about your household
Is anyone in your home over the age of 65?
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Yes
No
Are there any children aged under 16 years old living in the household
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Yes
No
Is anyone in your home have a disability or long-term illness?
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Yes
No
Does anyone in your home rely on medical equipment in your home?
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Yes
No
Has anyone in your home gone through a recent bereavement, break-up or job loss?
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Yes
No
Do you have any issues with using any rooms in your home due to have a large quantity of belongings?
Is anyone in your home recovering from hospital treatment?
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Yes
No
Do you have any care or support needs?
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Yes
No
Are you living independently for the first time?
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Yes
No
Would you like support from our Tenancy Sustainment or Money Advisors from RBH to help with your winter energy costs?
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Yes
No
Do you need us to communicate with you via an interpreter?
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Yes
No
Language Preference
Any other comments
Consent for storing submitted data
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Yes, I give permission to store and process my data